IT Managed Services - MSP

MoonKnight Networks offers the following Managed Service to meet all of your business computer and networking needs.

KnightWatch - Monthly fixed rate technical support and maintenance solution for your business servers, network equipment, printers, workstation, desktops and laptops. This solution regulates IT cost effectively and gives your business priority response to any computer or networking needs.

Service includes:

24/7 server performance monitoring

24/7 workstation performance monitoring

Unlimited helpdesk support (9a-5p. 24 hour support available)

Unlimited email and web based technical support

Remote desktop support for fast problem resolution

Malware and virus protection and removal

Secure offsite backup of your data (limitations apply, additional storage available)

Proactive workstation maintenance

Proactive server maintenance

Patch management and installation

SPAM and Virus filtering of email accounts (where applicable)

Disaster recovery planning and preparation

Network documentation and auditing

Server administration

Firewall management

ISP management

Monthly Executive Summary service reports

Runbook - network and computer documentation

Dedicated account manager

Annual technology planning and budgetary meeting

Hardware and software inventory reports

Procurement services

Vendor liaison

Third party vendor assistance

Discounted hourly rate

Fixed price quotes for new projects

Confidentiality agreement

No termination penalties

100% satisfaction guaranteed

Call MoonKnight Networks to learn more: